GHL partners Alipay+ to enable travelers to pay with mobile e-wallets

KUALA LUMPUR (Nov 7): GHL Systems Bhd is partnering global cross-border digital payments and marketing solution Alipay+ to enable foreign travelers visiting Malaysia to pay using their domestic mobile e-wallets at over 40,000 retail outlets.

In a statement on Monday (Nov 7), GHL said Alipay+ is designed to enable businesses, especially small and medium-sized ones, to accept a wide range of mobile payment methods from various countries and regions, and better serve global consumers through simple technical adaption.

GHL Malaysia’s chief executive officer Kevin Lee said said the latest collaboration with Alipay+ will further strengthen GHL’s shared goal of enhancing customers’ experience by providing convenience in their payment journey, as well as helping their merchants, especially small and medium enterprises (SMEs), increase business opportunities as Malaysia reopens its borders.

“We look forward to working closely with Alipay+ to continue expanding and offering the most comprehensive payments methods to all of our merchants across the region,” Lee said.

Meanwhile, Loob Holding Sdn Bhd chief marketing and digital officer Ng Yau Chuan said Tealive was among the earliest adopters of the convenient e-wallet payment well before the pandemic.

“Integration with Alipay+ is another key effort for Tealive to ‘breakthrough’ and deliver greater convenience to our customers,” Ng said.

Commenting on the partnership, Ant Group's general manager for global merchant partnership, South and Southeast Asia Cherry Huang said the pandemic has accelerated the adoption and preference towards digital payments among consumers, more apparently so in developing Southeast Asian countries which were cash-dominant in the past.

“Through working with local partners like GHL, we are committed to helping local merchants to further digitalise their payment functions and to achieve better operational efficiency and customer engagement with digital solutions like Alipay+, at the same time, creating a more seamless payment experience for the emerging mobile-first consumers,” said Huang.

GHL said that as of October 2022, it has integrated Alipay+ solutions to over 40,000 merchant touchpoints in Malaysia.

It said users of Alipay+’s partnering mobile wallets can look out for the Alipay+ signage at all GHL merchants including Billion, Econsave, Eraman, Family Mart, Lotus’s, Mr DIY, MyNews, Village Grocer, Orange Convenient Store, Tealive and TF Value, and scan to pay with their home mobile wallets.

Source: The Edge Markets